16:12 03 Mar 21
Friendly, polite, and professional! They got the job done efficiently and we are very happy with our new heating system. Thanks, Hefferon H&C!
15:58 24 Feb 21
Hefferon responded within hours to our emergency voice mail on Sunday. An appointment was scheduled for Tuesday. The technician arrived on time. After reviewing the particulars he determined the cause and repaired the system. Good to go within two hours. This was our first experience with Hefferon. They were highly recommended and we'll do the same!
15:09 30 Jan 21
Hefferon installed a new HVAC system in my house last year and they were great. Very polite and professional. We use them for our system maintenance and they are thorough and responsive to any problems or questions. Highly recommend!
21:26 02 Dec 20
update:we moved to a 1800s farmhouse house and called Andrew and Ernie to help update our HVAC. Our experience continued to be fantastic - thoughtful, kind, and patient - great to work with to understand our options, schedule the work, and feel safe while everything was installed during the initial months of COVID-19. Here we put in all new HVAC, moving from oil and natural gas and adding in central air. Now a few months in, and even with a super low oil price compare, we are saving around... $200/month because we have a more efficient system that distributes the heat more effectively. This saving includes the cost of financing some of the equipment installation, but does not appropriately adjust for the value of keeping two young kids comfortable inside and sleeping through the night. 🙂 We continue to recommend and appreciate working with Hefferon Heating & Cooling!**********Any time people ask who installed our central A/C, we light up - Ernie and his team from Hefferon are skilled, thoughtful, friendly technicians who take the time to understand your home and artfully fit in the beast of a system into our home. We were treated with respect and were taught to understand our air conditioning - what the estimate entails, how the installation would go, what it's doing, how to operate and care for it. We never once thought we were just another job, and felt cared for, so that we feel confident about our investment. We have an old 1930's house with tiny closets - yet we barely lost space thanks to Andrew and the crew. I believe we gained comfort in our home, and feel like we can love it thanks to them! Make sure to call Ernie and his team!read more
14:44 22 Sep 20
We had the most amazing experience with Hefferon Heating & Cooling and would highly recommend to anyone who is installing AC or is looking for a service provider. From the initial consult, to the well-prepared site to the day of install, we were beyond impressed. They were neat and tidy and left the house clean like they were never here. The system is perfectly sized and kept my house comfortable all Summer. professional and communicative all the way through.
12:08 15 Sep 20
Ernie and his team delivered high quality service. I had them replace an old furnace in addition to adding a 3-ton AC unit to the home. They were on-time and did a terrific job.I had asked 3 HVAC guys to provide bids. Hefferon was not the least or most expensive but they were very thorough in the detail in their proposal and I was able to speak to Ernie, the owner, and felt confident in the high touch service they deliver. Give them 2 thumbs up.
11:07 30 Aug 20
Excellent experience with Hefferon. Like many others, my AC was badly effected by the most recent storm. It was a Sunday morning when it just stopped working. My friends had highly recommended Hefferon. Someone came later that morning to repair/assess the problem. I believe his name was Andrew, who was extremely efficient and professional. I needed a new motor blower which had to be ordered. The part came in a timely fashion and Mark came Friday afternoon. He too was very professional and... informative of exactly what he was doing to repair the unit. All for a very fair price! They were very accommodating to my schedule, which conflicted with their normal business hours. I was very impressed with my overall experience with everyone at Hefferon. Needless to say, I too highly recommend this business for all your HVAC needs! Thank you!read more